Hansen at CS Week 48
April 30TH – May 2ND, 2024
Now in its 48th year, CS Week is the premier annual customer service conference serving electric, gas, and water/wastewater utility professionals across North America and around the world.
Hansen will be at CS Week 48 at booth #1215; be sure to stop by, book a meeting or demo, and learn more about the latest release of Hansen CIS, Hansen for Community Solar, and Hansen EDI.
Designed for leading Utilities and Energy companies in North America, the latest release of Hansen CIS provides:
Cloud-based CIS
From SaaS to PaaS and On-premise, transform your IT infrastructure the way that makes most sense for your business.
Configure-Set-Go Capabilities
With a configurable UI, Wizards and Workflows, Hansen CIS provides an intuitive modern user engagement experience resulting in dramatic improvements in ease-of-use.
Power your Ecosystem with Open Integration Framework
With out-of-the-box integrations and modules, companies can easily integrate to the broader energy and utilities solution ecosystem.
Elevate Customer Engagement
A new self-service portal for seamless customer engagement, personalized customer service in a unified view, training for staff, and comprehensive understanding of your customers.
BOOK A MEETING
Interested in a demo of the latest Hansen CIS solution optimized for North American Utilities and Energy companies?
More About Hansen CIS
Designed with maximum configurability in mind and optimized for a diverse variety of energy market models, Hansen CIS is:
- Available both on-premises and in the cloud.
- A highly scalable solution.
- Built with data-enabling business intelligence.
- Designed to handle every aspect of the customer lifecycle using open architecture.
- Offered as a SaaS service, including Hansen’s global security team and Continuous Monitoring Centre, providing 24/7 application and infrastructure monitoring
Hansen for Community Solar
Hansen is here to guide you on your journey to serving renewable energy to the Americas. Solve the solar asset management operational challenge and lack of business controls with Hansen. Hansen provides a foundation of systems, people and processes while ensuring the business has control of data, customer experience, brand and commercial strategy.
- Services to manage all operational aspects of a community solar business.
- Accelerate the sign-up processes for subscribers.
- Manage your relationships with utilities and subscribers.
- Customer Care through Omnichannel Communications.
Transform Electronic Data Interchange (EDI) Operations with Hansen.
- Communication with your partners made efficient, secure, and reliable.
- Cloud-Based EDI as SaaS offering.
- Outsource EDI services to free internal resources to focus on business innovation.
- Support for multiple B2B formats including ANSI X12, XML, CSV, and proprietary flat files.
