Hansen ICX quick- to-market capability gives pay-TV operators the power to bring new services like broadband and OTT online fast. Multi-Company functionality and pre-and post-payment models provide the flexibility to create bundled offerings that reach all demographics.
ICX offers organizations that run in a multi-company or multi-country model such as Cross-country operators, Multi-System Operators (MSOs), or HITS (Head-end in the Sky) operators, balance the needs of the overall organisation with each of the independent operating units.
With ICX organisations can maintain overall control over many processes, while allowing individual business units to adapt to local market conditions and manage their staff and customers in the appropriate language and currencies.
The Hansen ICX solution helps cable operators manage their cable infrastructure and service enablement. Beyond that, Hansen ICX provides integrated customer care and billing for both pay-TV and non-pay-TV services including VoIP, Broadband, and Wireless.
8 Reasons to consider Hansen ICX
The ICX n-tiered, service orientated architecture allows for independent scaling upward to systems that are more powerful or outward to multiple systems. This provides benefits such as:
Interoperability – Diverse modules that use different technologies and run on different platforms can collaborate in a complex enterprise environment.
Maintainability – Because modules have explicit boundaries, they can be changed without impacting other modules or applications that use them.
Customisability – Web services provide easy access for developers for adding custom fields, links, and other content to screens, and for changing workflows.
Hansen ICX is specifically designed for pay-TV, and supports a variety of both prepaid and postpaid services to meet consumers’ needs. This integrated solution means operators can easily add prepaid services to their offerings while maintaining consistent, streamlined workflows already established for their post-paid services.
They can also leverage the same backend system to offer equally flexible discounting options and excellent customer care for prepaid services.
