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Future of Gas in Europe: A Vital Role in the Energy Mix

Insights Future of Gas in Europe: A Vital Role in the Energy Mix
Hansen News
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Hansen News

Natural gas is on track to overtake oil as the world’s primary energy source by the middle of the next decade.  Of the major energy sources, gas is one of the cleanest, safest and most reliable ones. Natural gas can make a significant contribution to reducing COemissions by complementing and supporting the expansion of renewable energies.

Deregulation of Markets

At the moment, there is a lot of discussion inside the EU concerning “sector coupling”, i.e. electricity, gas, heating and transportation sectors becoming more cross-integrated, both physically and market-wise. Since the entry of the Third Energy Package in 2009, major improvements have taken place in the Gas market:

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  • The liberalisation of natural gas and electricity markets, leading to increased competition and removal of obstacles to cross-border competition
  • The renewable energy revolution, which has resulted in growing attention to the efficiency of the short-term market and the availability of transmission capacity
  • The rising dependence on the import of gas with a need for gas infrastructure development and securing alternative supply routes

Historically, gas supply has been dominated by two major pipeline exporters (Russia and Norway) and one major LNG (Liquified Natural Gas) exporter (Qatar). But, since 2014, other sources have grown in prominence. A key contributing factor to the successful diversification has been the emergence of a liquid gas hub in the Netherlands, the TFF – alongside Britain’s established NBP. The Dutch trading hub, combined with Austria’s smaller Central European Gas Hub, have placed countries like the Czech Republic, Slovakia and Poland within range of a common market. Pipeline interconnectors have been built and more interconnection capacity is planned. The shale gas boom in North America has also had a significant impact on the global LNG market, including Europe.

We now have a real gas market in North West Europe and other parts of the continent, where prices are set by supply and demand. About 60-70% of all gas sold in Europe is being traded openly on competitive markets. Most gas incumbents have been unbundled, creating independent Transmission System Operators that facilitate market liberalisation and integration without discrimination between different suppliers, traders and shippers. Most industrial consumers and many households can now freely choose their gas supplier.

Nordic and Baltics have exciting years ahead

The Finnish gas market opened for competition starting on the 1st of January 2020, comprising new market rules, market roles, marketplaces and a new interconnector pipeline, called Balticconnector, between Estonia and Finland. At the same time, Estonia and Latvia established a common balancing zone between the two countries.

Consequently, we are likely to face a more competitive and consolidated market across the Baltics and Finland. This regional market will also be connected to the European internal market after the commissioning of a new interconnector, called GIPL, from Lithuania to Poland in 2022 and Baltic Pipeline from Norway through Denmark to Poland in 2021. Hence, we will most likely see new shippers entering the Nordic-Baltic market and several changes to requirements and regulations will follow in the region within the next five years.

Balkan region evolving

Gas from the Russian Federation dominates the South Eastern Europe (SEE) import portfolio. Gazprom is the main gas supplier to the entire region. Its gas export is associated with a network of subsidiaries, resellers, agents and sponsorships that are granted special rights in their respective countries of operation.

The European Union (EU) is looking toward this region as an option to improve its security of gas supply and diversify its supply portfolio. This encourages local expectations of transit rents and assumes that the region may host the following: Southern Gas Corridor, North-South Gas Interconnection and Central/South Eastern Electricity Interconnection. As a result, we expect the Balkan market to serve the rest of Europe as a working gas hub within the next five years.

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Source: Kovacevic, A. 2017. Towards a Balkan Gas Hub: the interplay between pipeline gas, LNG and renewable energy in South East Europe. The Oxford Institute for Energy Studies, Oxford. 

Decarbonisation at the Heart of Hansen

Gas is an essential element for future low-carbon mobility. Clean combustion, low CO2 emissions, mature technology, and availability and cost of fuels are key factors to boost the role of gas in both road transport and shipping.

A recent scenario study commissioned by Eurogas, an industry association, found that switching from coal to gas would help exceed the EU’s 2030 decarbonisation goals by 5 percentage points – allowing a 45% cut instead of the 40% the EU committed to under the Paris Agreement. Gas is 50% less carbon-intensive than coal when combusted, so switching between coal and gas in the power sector is the easiest way of reducing emissions at scale in the short-to-medium term.

Gas plays a vital role in securing the reliability of electricity transmission and distribution and providing flexibility to the energy system. Hansen takes pride in delivering a market enabled solution to Regional Gas Exchange GET Baltic in Finland.

Let’s talk about your way to success!

 


Want to know more about how Hansen approaches the ongoing energy transition? Please take a look at our Energy Transition paper  for more specifics.


By Stian Madsen, who focuses on guiding utility companies through the ongoing industry transformation, where delivering energy consumers a personalised energy experience is a key factor.

1. What does “modernise with precision” mean for Tier-1 telecom operators?

“Modernise with precision” describes a low-risk, targeted approach to BSS/OSS modernisation where operators upgrade only the parts of their digital stack that create the greatest impact. Instead of embarking on high-risk, multi-year full-stack replacements, Tier-1 telcos selectively introduce cloud-native BSS/OSS, API-driven telecom architecture, AI-ready data layers, and TMF-compliant BSS components.
This modular strategy reduces cost and disruption, allowing operators to strengthen areas such as product agility, order orchestration, customer experience, and operational efficiency while maintaining stability in core environments. It aligns directly with TM Forum’s Open Digital Architecture (ODA), which encourages a composable, interoperable, future-proof approach to telco transformation.

2. Why is time-to-market so important for telecom monetisation today?

Telecom monetisation increasingly depends on the ability to respond quickly to new commercial opportunities – from enterprise IoT solutions and digital services to 5G monetisation, wholesale partnerships, and B2B vertical offerings. In this environment, operators that can design, package, and activate new services in days rather than months gain a clear revenue advantage.
Legacy catalogues, rigid product hierarchies, and tightly coupled BSS architectures make rapid innovation difficult. Modern operators therefore prioritise catalog-driven architecture, agile/composable BSS, and cloud-native BSS capabilities to give business teams control over offer creation without relying on long IT delivery cycles. Faster launch cycles = faster monetisation.

 

3. What is slowing down product launch cycles for many telcos?

The primary obstacles are deeply entrenched in legacy architecture: hard-coded product models, outdated catalogues, nonstandard integrations, and heavy IT dependencies. These constraints slow down even minor product changes, creating friction between commercial teams and IT.
Modern telcos are replacing these bottlenecks with TMF-compliant BSS, cloud-native catalogues, API-driven BSS integrated via TMF Open APIs, and low/no-code configuration tools. These solutions allow product owners to create and test offers independently, ensuring the Digital BSS backbone supports true agility.

4. How can telecom operators reduce order fallout and manual intervention?

Order fallout typically stems from fragmented systems, inconsistent data models, and brittle custom integrations across BSS/OSS chains. When orchestration spans numerous legacy systems, even small discrepancies can cause orders to fail.
Operators can dramatically reduce fallout rates by adopting zero-touch service orchestration, modern order management modernisation, end-to-end automation, and a unified data model across their Digital OSS and Digital BSS layers. Cloud-native telecom systems and order orchestration for telecom remove reliance on manual rework, minimise delays, and improve service accuracy – all essential to delivering predictable customer experiences.

5. Why is accuracy so important for B2B and wholesale customer experience?

For enterprise and wholesale customers, trust is built on precision. A single misquote, incorrect configuration, or missed activation can lead to delays, SLA breaches, revenue disputes, and strained relationships. These segments rely on highly controlled, predictable fulfilment processes – particularly as operators expand into 5G edge services, network slicing, managed security, and outcome-based contracts.
Improving accuracy requires strengthening the underlying architecture – through modern CPQ for telecom, clean data models, cloud-native BSS/OSS, and robust API-driven telecom architecture. When quoting, ordering, provisioning, and billing are accurate, customer satisfaction increases naturally.

6. How does cloud, AI, and API-driven architecture support telecom modernisation?

Cloud-native platforms provide the scalability, flexibility, and deployment speed needed to support modern telecom services. AI introduces intelligence into operations, enabling predictive analytics, anomaly detection, and proactive assurance. APIs – especially TMF Open APIs – ensure new components integrate cleanly with legacy systems.
Together, AI-powered BSS/OSS, cloud-native architecture, and API-driven integration create a digital foundation that supports continuous innovation, reduces technical debt, and enables operators to deliver new services more efficiently. This trio is central to future-proofing the telco stack.

7. What is TM Forum’s Open Digital Architecture (ODA) and why does it matter?

TM Forum’s Open Digital Architecture (ODA) is an industry-standard framework designed to help telcos simplify, modularise, and modernise their BSS/OSS environments. ODA promotes interoperability, composability, and openness so operators can integrate new capabilities without heavy customisation or vendor lock-in.
For Tier-1 operators, ODA serves as a blueprint for transitioning from monolithic legacy stacks to cloud-native, API-driven, modular BSS/OSS infrastructure. By adopting ODA-aligned solutions, operators speed up integration, lower deployment risk, and reduce long-term operational cost.

8. How is Hansen involved in TM Forum and ODA?

Hansen aligns its architecture directly to TM Forum’s ODA principles and has contributed to the development of one of TM Forum’s recognised industry standards. This reinforces a commitment not just to following best practices, but to shaping them.
Hansen’s portfolio of cloud-native, AI-powered, API-driven Digital BSS/OSS modules is built on TMF Open APIs and composable design principles. This ensures seamless interoperability in multivendor environments and helps operators modernise safely and incrementally.

9. Can operators modernise their BSS/OSS without a full-stack replacement?

Yes – and in fact, most Tier-1 operators now prefer incremental transformation. Full-stack replacement is high risk, slow, and expensive. By contrast, modular modernisation allows operators to introduce new BSS/OSS capabilities – catalogues, orchestration layers, charging engines, customer management, monetisation components – without destabilising the existing ecosystem.
This approach reduces risk, accelerates value, and aligns with ODA’s principles of composability and openness. Operators can modernise at their own pace while still maintaining service continuity.

10. How does modular modernisation reduce risk?

Modular transformation focuses on improving specific parts of the architecture – such as product agility, order accuracy, unified data, or 5G monetisation – without changing everything at once. Each module is integrated, tested, and scaled independently, which reduces disruption and improves predictability.
It also allows operators to retire legacy systems gradually, reducing technical debt over time while still realising near-term efficiency and revenue gains. This is why agile/composable BSS is now the preferred model for Tier-1 telecom transformation.

11. What operational improvements can telcos expect from a unified data model?

A unified, AI-ready data model brings real-time visibility across commercial and operational processes, enabling faster decision-making and more reliable service execution. It also allows operators to detect issues earlier, automate root cause analysis, and reduce order fallout.
This consistent data foundation is essential for AI-powered BSS/OSS, predictive assurance, next-best-action recommendations, and advanced analytics. It ultimately improves operational efficiency, accuracy, and customer experience – three core pillars of modern telecom performance.

12. Why is Customer Experience (CX) tightly linked to operational excellence?

Most customer experience problems – delays, incorrect orders, billing errors, missed SLAs – originate from inefficiencies within the internal BSS/OSS engine. When operators modernise their Digital BSS/OSS processes, eliminate manual workarounds, and ensure accurate orchestration and service activation, the customer experience improves naturally.
This is particularly true for enterprise and wholesale customers, where CX is defined by precision, predictability, and contract performance. Improving CX requires improving the processes beneath it.

13. How do Hansen’s solutions fit into a Tier-1 telco transformation strategy?

Hansen provides cloud-native, API-driven, TMF-compliant, AI-powered Digital BSS/OSS modules that integrate smoothly into hybrid and legacy environments. Operators can use them to strengthen catalog agility, automate order flows, unify data, enhance monetisation, or improve service reliability – without needing to replace their entire BSS/OSS stack.
This flexibility supports transformation at the operator’s own pace, aligned to business priorities, regulatory requirements, and commercial objectives.

14. What benefits can operators expect from a layered or hybrid modernisation approach?

A layered or hybrid approach allows operators to combine existing systems with cloud-native components, enabling transformation without disruption. Key benefits include:
• Faster time-to-market for new offers
• Improved order accuracy and reduced fallout
• Lower cost-to-serve through automation
• Stronger customer experience
• Gradual reduction of technical debt
• Alignment with ODA and modular architecture principles
This approach balances stability with innovation – ideal for Tier-1 operators.

15. How do industry standards such as ODA accelerate telecom digital transformation?

Industry standards like TM Forum ODA and TMF Open APIs reduce integration complexity, promote interoperability, and give operators a trusted blueprint for modernisation. They ensure that new BSS/OSS components can plug into existing environments without custom engineering.
By reducing dependence on bespoke integrations and enabling modular deployment, standards significantly lower long-term cost and accelerate transformation across the business. They also future proof the architecture for new technologies, including AI, automation, and 5G service innovation.


 
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