IN THIS CASE STUDY, YOU WILL LEARN:
- Belgian CSP Proximus initiated a BSS digital transformation programme to migrate to a lean and convergent selling and ordering platform
- Proximus cut the time to introduce new quadplay bundles by 60% and reduced manual order handling by 50%, boosting its agility and improving customer experience
- It selected Hansen Catalog to provide the single point of truth and lifecycle management for its product, service and resource data
- Hansen Catalog has performed in a highly performant and robust way, with 100% application availability and a 100% request success rate
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Hansen Catalog is the enterprise product and technical service catalog application in the Create-Deliver-Engage Suite. It defines your business and makes product, service and resource data available across your operations. It offers rich product lifecycle management capabilities, to effectively manage your offerings. It is a key driver to accelerate product innovation and increase revenue from new business models, supporting core and new digital products. The application also enables improved accuracy and automation in sales and fulfilment in conjunction with other Create-Deliver-Engage applications.
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