June 20, 2016 – Hansen Technologies Limited, today announced that the company has been recognised by Quindi Research as a top Contender for billing and CIS solutions in competitive retail energy markets worldwide. The UK-based analyst firm noted that “Hansen has become one of the most prominent mid-tier utility CIS providers, thanks to its strategic acquisitions and ongoing product investment.”
“Our research showed that energy suppliers highly value the business benefits from their billing and customer care solutions and operations,” says Catherine Viola, the report’s author. “Equipped with a broad utility CIS portfolio, Hansen is well placed to support these players’ needs across a wide range of competitive energy retail environments.”
Quindi Research’s survey revealed that competitive energy providers are looking to improve customer satisfaction and loyalty by deploying accurate and flexible billing systems. Hansen’s recognition demonstrates that its strong portfolio of utility-focused customer care and billing solutions continues to deliver best-in-class functionality and flexibility to its customers.
“We are very proud to be recognised as a top CIS provider in the retail energy space,” says Guy Tennant, Hansen’s CTO. “As we continue to expand our energy and utilities footprint, we are confident that our investments in Hansen’s CIS offerings position us to serve some of the most complex needs in the energy retail markets.”
Quindi Research’s report, titled New Directions in Energy Retail: Billing & CIS for Competitive Edge, compared 12 leading billing and CIS vendors and took into account vision, toolkit, and influence across unbundled retail energy markets.
About Quindi Research
Quindi Research provides customised research and analyst services for organisations throughout the smart energy and wireless communications sectors. Our publications and research help network operators, service providers, software vendors, equipment manufacturers and regulators identify and exploit the opportunities from the emergence of new technologies. Founded in 2012, Quindi Research is based in Cambridge, UK. For more information, please visit www.quindiresearch.com.