Cloud-based CIS
From SaaS to PaaS and On-premise, transform your IT infrastructure the way that makes most sense for your business.
Configure-Set-Go Capabilities
With a configurable UI, Wizards and Workflows, Hansen CIS provides an intuitive modern user engagement experience resulting in dramatic improvements in ease-of-use.
Open Integration Framework
With out-of-the-box integrations and modules, companies can easily integrate to the broader energy and utilities solution ecosystem.
Solutions for a Sustainable Future
Transform with a solution that supports renewable and sustainable energy and utility service models.
Meeting the challenges for today’s large-scale energy and utilities companies
- Component-based Architecture – Hansen CIS delivers the ability to install and upgrade targeted solutions for Call Centre, Billing, Rate Management, Workflow Automation, Market Transactions, Collections and more. It is a highly scalable, thin-client, browser-based product.
- Usability – Hansen was the first vendor ever to provide a commercially available browser-based CIS to the utilities industry. We continually incorporate client feedback and modern technical features into our product roadmap to ensure our systems are easy-to-use, efficient, and highly automated.
- Configurability – Hansen’s design goal is to be a product vendor rather than a custom development shop. We design our software using flexible parameters and engines, allowing clients to extend the system’s capability through data-based configuration, simple scripting, and open integration points.
- Native workflow design wizard – Hansen CIS provides a native workflow design wizard, using a simple drag-and-drop UI to model the most complex utility processes – from sales campaigns to call handling, fieldwork, collections, and more.
- Billing Engine – Hansen CIS features a component-based rating engine supporting all aspects of utility billing.
BOOK A MEETING
Book a time to meet the Hansen team at Australian Energy Week to learn more about Hansen CIS and Hansen MDM.
Venue: Melbourne Convention & Exhibition Centre
Booth: #C10
Meet with Hansen at AEW | Booth #C10
Mark Benne
Executive Account Director
Nick Nikolitsis
Product Director Energy
Lance Melville
Senior Product Manager Hansen CIS
Ruth Donnelly
Account Director
More on Hansen CIS – Improve operational efficiency while lowering cost of ownership
Hansen CIS delivers configurable engines and screens over hard-coded product functions.
- Hansen CIS is implemented with a full set of parameters and workflows configured for your specific market conditions.
- The product is proven in multiple industries including gas, electric, water, and non-commodities and markets including competitive retailers, regulated IOUs, municipalities, deregulated networks/TDSPs.
- Users can create new rates and charges through re-usable component-based elements that massively simplify the price management function – even when creating the most complex “one-off” commercial pricing contracts.
- Business users can extend the system’s capabilities through easy-to-create custom fields, validation rules, online work queues, pre-saved queries and reports.
- Our clients can confirm that most of their business change can be supported through onsite configuration of parameters (requiring no coding knowledge), rather than frequently requiring core software modification by the vendor.
Hansen MDM – MetER Data Management
Thinking about the ROI on your advanced metering infrastructure (AMI), and how to leverage new business opportunities by unlocking the value of meter data? Then talk to us about Hansen MDM at AEW. Hansen MDM brings value to the entire utility value chain – from smart device roll-out management to energy logistics, energy business, billing, and value-added customer-related services.