6 March, 2014
Hansen Technologies, a leading customer care & billing solution provider, with customers in over 40 countries, identifies Latin America as a key growth region for the company, said CEO Andrew Hansen. Hansen provides the backbone for an international base of pay media, MVNO and energy companies.
With a sizable customer base already in the region and experienced staff in Argentina and Brazil, Hansen is confident that our solutions will find traction in the Broadcaster and Telco segments. Hansen’s billing platform for cable, DTH, head end in the sky and DTT pay TV operators, Intelligent Customer Care “ICC”, integrates with the broadcaster’s ecosystem supporting a full range of features that result in ARPU growth and reduced customer churn.
“The Latin America market has experienced significant growth primarily in the industries we serve which we feel this trend will continue over the next 3 to 5 years. Hansen sees the Latam region as a key component in our overall growth objectives. There is an excellent opportunity to expand our market presence on the strength our PayTV and Telco/MVNO billing solutions.” said CEO Andrew Hansen.
To help spearhead the initiative, Hansen has appointed industry executive Giovani Henrique as VP of Sales for Latin America. Giovani will be focused on growing Hansen’s footprint in the region through new customer acquisitions as well as organic growth within our existing accounts.
“Hansen’s ICC platform provides all the building blocks to enable a TV Operator to offer multiple service offerings to its customer base such as prepay, multi-currency, VOD, broadband, VoIP, OTT, and mobile telephony. Operators can retain a 360o-view of its subscriber, irrespective of the products, services or bundled packages”, said Giovani. “Based on recent trends in the market which is particularly exciting is the emergence of MVNO opportunities. Hansen’s MVNO billing platform, Hansen Unified Billing solution (“HUB”), is well positioned to meet the market demand. Hansen can leverage its extensive Telco knowledge and experience from its current customer base in Europe which includes one of the largest MVNOs in the region.”
With an existing customer base including several of the largest and well known Tier 1 operators with 10M + active subs, Hansen can provide our customers the comfort of knowing that scalability and extensibility are not going to be issues.