Welcome!

  • Held for the 28th year in a row!
  • 40 EnoroCX sessions – guest speakers from multiple fields
  • Dedicated Elhub stand and broad coverage of Elhub related subjects
  • Lots on offer – both gastronomically and culturally!
  • Mingle & network with Hansen experts & and other super users
  • Stay up to date with our products and business, share experiences with other EnoroCX users, and take part in a great event!

PROGRAM

Conference compere: Stian Madsen, Hansen Technologies 

Day 1 - Tuesday August 27th

From 15:00 Registration
19:30 Welcome greeting in The Golden Circle by John May and Stian Madsen
20:00 Late Night Special with Carl Lidholm & Jannicke Thorstenson (Hansen) and Karl Magnus Ellinggard (NVE) - What's the outlook for energy business?
21:00 Concert with Line Dybedal & band

 

Day 2 - Wednesday August 28th

From 06:30 Breakfast
8:00 Registration
8:45 Opening in The Golden Circle by Stian Madsen, VP Marketing and Partners, EMEA and Darren Meade, Head of Delivery
9:30 Break
BILLING IN THE FUTURE ENERGY MARKET
CRM CONTRACT MANAGEMENT METERING VALUES &
ANALYSIS
INSPECTION ENOROCX IN DEPTH
10:00 1
Rating
5
CISSME
- Hansen’s new CRM tool
(In English)

9
Contract Import 2.0
13
Elhub -
lessons learned so far
17
Selection of revision on the building criteria
21
SQL Intro
10:45 Scandic Morning Break
11:00 2
New & handy in invoicing and ledger
6
Customer prestentation CRM/CISSM
10
Elhub for retailers
14
Elhub values in EnoroCX
18
Site Connection

(In English)

22
EnoroCX Frost Report Generator
12:00 Lunch!
13:00 3
Energy Account

(In English)
7
Campaign & Lead Management
11
Elhub for DSOs
15
Monitoring
33
New & Handy - Inspection

23
Handling risk clients
13:45 Break
14:00 4
Depreciation - new possibilities
8
Customer service & ticket handling
12
eDesigner

(In English)

16 EnoroCX VEE 34
Mini course - Inspection

24
Customer communication and automation
14:45 Scandic Afternoon Taste Break
15:00 Gathering in the The Golden Circle – Elhub Q&A with representatives from Hansen and Elhub in the panel
16:00 End of sessions
17:00 Choose between 1) Musical quiz w/ Petter Aagaard or 2) Run with Hansen!
19:15 Aperitiff in the exhibition area
20:00 Festive dinner in The Golden Circle with Queen Tribute Show by Åge “Wig Wam” Sten Nilsen
22:30 Radio Hits delivers dance music – lounge bar available upstairs!

 

Day 3 - Thursday August 29th

9:00 Gathering in The Golden Circle w/ greetings by Stian Madsen, VP Marketing & Partners, EMEA
9:10 Presentation by Live Landmark – executive developer, author and mental coach
10:00 Scandic Morning Break
BILLING IN THE FUTURE ENERGY MARKET
CRM
CONTRACT MANAGEMENT
METERING VALUES & ANALYSIS
INSPECTION
ENOROCX IN DEPTH
10:15 25
The Energy Conscious Customer of the Future

(In English)

27
Customer Web & Customer App
29
Customer Communication
31
UtilyticsCX Insight

- Energy Analytics
(In English)

* Sessions 33 and 34 have been moved to Wednesday
35
ElProsess after Elhub
11:00 Pause m/ standbesøk – servering: Scandic Morning Break
11:15 26
Utilizing reports in task automation

(In English)
28
CISSME (
re-run in Norwegian of session 5)
30
Roles and access control
32
CIM 2.0
 
36 Parameter settings in ElProsess
12:00 Lunch!


 

FULL AGENDA - PDF FORMAT

 

 

PARTNERS

 

We have the pleasure of inviting our partners at Hansen Connect Norway. In the exhibition area just outside the plenum hall, our partners will be available for presentations and discussions throughout the event.

 

 

Speakers

UNDERHOLDNING

ACCOMMODATION

 

Accommodation at Scandic Hotel Flesland is booked as part of a A or B package through Hansen Technologies. 

 

 

 

TIME & PLACE

    Tuesday 27th – Thursday 29th August

    Scandic Flesland Airport, Lønningsvegen 9, 5258 Blomsterdalen (Bergen), Norway