November 22, 2018
Sonderborg, Denmark – Hansen Technologies has announced an important milestone with the release of NavibillingCX version 9 enabling customers to immediately adapt product offerings to market changes.
The new product catalog enables commercial managers to create new, innovative offerings by selecting and combining existing services. In addition, the order orchestration has been further optimized to improve operational efficiency and customer experience.
Svend Zachariassen, General Manager NavibillingCX, emphasized “With our development it was important to increase configurability, extensibility and upgradability and thereby lower total cost of ownership. At the same time the easy integration has been secured by the new Application Programming Interfaces, which we have based on standards from TM Forum, the global industry association. And with the new subscription model enabling seamless commercial scaling, the new NavibillingCX 9 is designed for growth.”
John May, President Hansen Technologies Group EMEA added “Delivering great customer experiences has shaped our company since 1971. As a trusted partner for billing and customer care solutions we work closely with our clients to continuously deliver them competitive advantages. We are delighted to make available this important new release to help our customers achieve success”.
NavibillingCX is a leading convergent business support system solution for telecommunication and TV throughout Europe.
For interviews or more information, please contact:
General Manager NavibillingCX Delivery, Hansen Technologies Group
Mobile: +45 2177 4102
About HansenCX, Hansen Technologies Group
HansenCX is a global leader in billing and customer care. With over 40 years’ experience, Hansen Technologies Group employs over 1000 experts. Hansen’s proven and scalable solutions as well as innovative and flexible offerings, enable more than 500 clients to deliver cost-effective end-to-end business initiatives to improve their customers’ experience.
Hansen has offices throughout the world in Denmark, Finland, Norway, Sweden, Germany, Netherlands, Australia, New Zealand, China, Argentina, South Africa and in the USA servicing 100 million customers in over 80 countries.
NavibillingCX is a complete business support system designed for the needs of the convergent Telco and TV markets – including fixed & mobile telephony, fixed & mobile broadband, content services, cable TV, bundled services, interconnection, and partnership models. In addition, NavibillingCX has full ERP capabilities and automates end-to-end business processes across the complete product lifecycle, including order orchestration & provision.